Privacy Policy

What data we process

We process only the data necessary to handle the relationship with the person visiting the site or contacting us. At this stage we do not offer user registration, checkout, or private areas.

• Data you send us when you write: name, email, company, message and the context of your enquiry.
• Minimal technical browsing and security data: IP address, user agent, date, requested URL and server logs.
• We do not request special categories of data and do not ask for more information than necessary to respond.

Purposes and legal basis

We use data for a limited and proportionate purpose, relying on the appropriate legal basis in each case.

• Responding to information requests or proposals: performance of pre-contractual measures or execution of a request by the data subject.
• Maintaining the technical security of the site and preventing abuse, spam or unauthorised access: legitimate interest in protecting the service.
• Complying with legal obligations or responding to authority requests: compliance with a legal obligation.
• Sending commercial electronic communications only where consent exists or a valid legal basis applies under applicable law.

Retention, recipients and transfers

We retain data for the time necessary to respond to the enquiry and, if a commercial or contractual relationship arises, for the applicable administrative, tax, commercial or liability periods.

• Data may be processed by hosting, email and technical support providers acting as data processors.
• We do not sell personal data or share it with third parties for behavioural advertising.
• If any provider involves access from outside the European Economic Area, only adequate safeguards will be used and this policy will be updated accordingly.

Your rights

You may request access, rectification, erasure, objection, restriction of processing and portability by writing to contact@twinforce.es. You may also withdraw your consent where that is the basis of processing, and lodge a complaint with the relevant data protection authority if you consider the processing to be incorrect.

Security and changes

We apply reasonable organisational and technical security measures to prevent unauthorised access, loss or alteration. If this website incorporates new integrations, optional analytics, automations or new processing purposes, we will update this policy before activating them.